Home » Support
Our
Technical support team is standing by to offer friendly,
high-quality, responsive technical support to registered users
of our products.
Contact Sales:
For sales related queries mail at
sales@dhanish.net.
Call
Mr. Ashwani
: +66 2
234 4555 Ext: 105
Contact Support:
Standard Support is provided free of charge to
registered users of our products. It is necessary to register
your product with a valid serial number to be eligible. Standard
Support includes: Standard Support e-mail inquiries are normally
answered in less than two business days. In order to handle
e-mail more efficiently, each product has a separate e-mail
address. Please use the appropriate e-mail address for the
product in question. Additional product information is available
on our Web site in the form of FAQ. We recommend this as the
first place to look for answers to your technical questions.
Technical Support:
We have a
dedicated staff of Technical Support Engineers standing by to
answer your support related questions about our products.
Technical Support Engineers are available by phone.
When you call, you should be at your computer, and have the
following information:
1. Build number of the product that you are using.
2. Your registration serial number.
3. Type of hardware that you are using.
4. Exact wording of any message that appeared on the screen
along with the error message number.
5. Description of what happened and what you were doing when the
problem occurred.
6. Description of how you tried to solve the problem.
Monday to Friday (8:30 A.M. to 7:30
P.M.)
Saturday
(8:30Am to 3:00 PM)
Call
Mr. Abdual:
+ 66 2 234 4555 Ext :108
or Contact :
technical@dhanish.net
If in Bangkok onsite technical assistance can be provided Baht
500/- per call will be charged and appointment has to be fixed.
|
Technical Support Hot line 24 Hours Service |
|
Mr. Rafi: +66 1 824 8958
or
Mr. Ashwani +66 1 852 0907 |